Filed with TurboTax and I'm running into similar problems as most of you are on here I am reading about. File date 18 days ago it says my state and federal taxes are accepted. However they are still not approved. Then TurboTax gives a guideline that says after 2 days they should be approved. So what does this mean? I see people on here saying they filed in February that are in a similar situation with still no updates. They need to offer some sort of hotline or service. Not to mention when you sign up for your account they solicit you into paying extra fees to get 24/7 assistance. Which I had no problem doing as I'm sure many of you didn't either. Now comes the assistant part and no one's there no phone numbers no answers the hard-working citizens of America are in need. Funny how the IRS will always reach out to you if you owe money but all of a sudden the American people are in need of their money and in need of answers and no one is nowhere to be found. God forbid you didn't answer the IRS or some type of tax agency you'd be behind bars eating crackers and bread for 2 years. Disgraceful! Please change your support methods. A lot of people on here need help I see 99.9% of the discussion board people asking where can I find someone to talk to!
Sincerely,
A Hardworking, Tax-paying, American Citizen.
