After you file

@ElaineS1031 -  I'm having a little trouble following the payments issues 

 

AGI is line 7 on your 2018 return and line 8B on your 2019 return

Refund is line 21a of the 2019 tax return. and line 20a for 2018

the amount you owe is line 23 on your 2019 form and line 22 on your 2018 form

 

does any of that solve the problem? look directly on the tax form you filed for these numbers.