After you file

When I enter my tax and bank info on the Stimulus Portal, directly from my turbo tax return for 2018, I get an error message "information doesn't match what is on file."  What did Turbo Tax send them that is incorrect? All they had was my address and my bank card info that I paid them with. I owed money to IRS which I paid via Turbo Tax. So I tried sending info through H & R Block. Says it sent info, but still can't track through Portal. Feel sorry for folks that are out of money and waiting for this mess to be straightened out.