@Mastro wrote:
We agreed it being taken from our tax return not the bank account! I am still waiting for my tax return, you know the money the IRS takes from me. This not okay to take it from my bank account at all when the agreement is to reduce it from my tax return, now that this whole COV19 is going on here you guys are demanding our money from which we have very little to have to begin with! No one said we weren't get it its delayed like the rest of mess were all in...severly disappoint in this service.
This is a user community forum, not a direct route to TurboTax Support, but I'll tell you how you can speak to them below.
If your auto-debit has not yet occurred, you can ask for a deferral. If your auto-debit has already occurred, and if there are any NSF fees (non-sufficient funds fee) due to an overdraft, there is an appeals process for that.
If your debit has not yet occurred, you have to reach them by the Tuesday prior to your debit date. So if it has not yet occurred, then you need to reach them today (Tuesday) before they start the debit.
If you have any questions about the auto-debit process or have a hardship, discuss it with TurboTax Support at 1-888-808-1723 and mention "auto-debit."
FAQ: Why was my bank account auto-debited for TurboTax fees?
https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...
