Did you ever get this figured out?because I m having this same problem now... I haven't received my card and I ordered it earlier last week.. now I can't talk to a representative, just the dumb automated voice. They were supposed to changed my address and sent out the card the week before last week but they did not; nor did they change my address.. I called back last week cause I hadn't received my card and lo and behold they had not changed my address so she had it sent to my old addres...which I still haven't received my card
