I feel you I never could set up a pin # and when I try to it tells me to go to the website. Then I got to the website and type info for some reason they tell me when I put in card #, my soc, and birthdate that there is no matching information!! I call several phone #'s and they are ALL teleprompted and each phone # leads back to the teleprompter I type info in and wa-la it comes up on the phone so then I choose the option for changing a pin # and they tell me I will have to go online only for thos cycle to repeat!!! I will NEVER use Turbotax or GreenDot again they do this on purpose to hold onto your money as long as they can if not indefinitely. They are fruads and I will be reporting to ConsumerAgency!!!
