This is absurd, I will never use this company for anything again, direct deposit is supposed to be faster and more convenient, not lock your money away and give you no way of accessing it or speaking to someone who can help. For some reason a whole new account was created when my taxes were filed this year even though I already had one from last year, and I never received a new card. Now I have no access to my funds and there seems to be nothing I can do about it because customer service sends me around in circles and hangs up on me.
