After you file

I also filed on 1/31 and got a 570 code I called the irs and the lady laughed at me while saying thousands of tax payers received the same code and they cannot tell me anything until after 60 days so 4/15 was 60 days and I called and the automated system says there is no human to speak with!!??!! Okay! Then I took another look at my transcript and wow the date had changed.. now it says 4/27.. o mean really IRS?!??!! But turbo tax went in my account and took there money but I haven’t even got my taxes back!!?? WTH