I had the same thing happen to me as well. Then I found out that the IRS has a website which is www.4irs.gov on there it'll tell you where your stimulus package was sent mine was sent to my chime account which I use for last year's taxes I don't use that card anymore so now I have to do a change of phone number with chime and all kinds of hoops to jump through in order to get that stimulus check mean while I'm going to do the same thing as you you can't verify your identity because I don't have any current home loans or credit cards they won't do debit cards. and you call the number on the letter which currently online it says call the letter which is false because you called a phone number and it tells you do the coronavirus we are not taking calls and just hangs up on you so I signed up for the m Max with TurboTax I called her office today which is Sunday they're not going to be open till tomorrow but I believe if they can't help me I'm not sure where to turn. So I guess I'll keep posted an updated on here but to answer your question look at where your 2018 taxes were sent and it's going to that account exactly how many dependents you have an everything from 2018 is what it's based off of for your stimulus check
