@Princesshiggin - did you get a loan advance or have the fees subtracted from your refund? if so, then the IRS doesn't have your correct bank info. It's a long story of how these products work. suggest closely reading this article
https://www.usatoday.com/story/money/2020/04/17/coronavirus-stimulus-checks-where-missing-money-goin...
Check the IRS website and update your bank information if necessary.
Be sure the "account number" is verified at the Greendot. com website; do not assume the card number is the account number - they may be two distinct numbers
AGI is line 7 on your 2018 return and line 8B on your 2019 return. Refund is line 21a of the 2019 tax return. and line 20a for 2018
https://www.irs.gov/coronavirus/economic-impact-payments
