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Did not receive my stimulus even though I qualify and had my refund direct deposited
Good Morning,
I am very frustrated because I can't actually talk to someone and I have yet to see where we can go to determine why I did not get my stimulus payment. I qualify to receive it, filed my return through TurboTax, had my Federal refund direct deposited into my account. I have not gotten my stimulus payment. When I enter the information into "Get My Payment" on the IRS site, I get a message indicating my information does not match their records. The information I am entering is exactly the same as what is on my Turbo Tax Return. Is there a phone number, or a place I can send an email to find out what is happening with my refund. So far, none of the tools available work for me because they don't pertain to my situation.
I appreciate anything you can do to help.
Thank you.