Did not receive my stimulus even though I qualify and had my refund direct deposited

Good Morning,

 

I am very frustrated because I can't actually talk to someone and I have yet to see where we can go to determine why I did not get my stimulus payment.  I qualify to receive it, filed my return through TurboTax, had my Federal refund direct deposited into my account.  I have not gotten my stimulus payment.  When I enter the information into "Get My Payment" on the IRS site, I get a message indicating my information does not match their records.  The information I am entering is exactly the same as what is on my Turbo Tax Return.  Is there a phone number, or a place I can send an email to find out what is happening with my refund.  So far, none of the tools available work for me because they don't pertain to my situation.  

 

I appreciate anything you can do to help.  

 

Thank you.