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After you file
So I literally filed my taxes over 10 weeks ago and never received my return. I had to call my state representatives office just to find out what was going on with it. I opted to have my return put on the turbo tax card and I received the card in the mail and activated it. My point is, i tried to go to the IRS portal to enter direct deposit information that was listed in my turbo card account login and it said it didn’t match their record yet I FILED FOR 2019. Which in all the things I have read all you do is put in some kind of direct deposit info. So why can’t I use the turbo card I was given for my tax return to begin with somebody please shed some light on what the issue is? Does anybody have a similar issue or know what to do about it?