I don't know why the Turbo Tax experts who post here don't know that the IRS website to request a PIN has been down for who knows how long. It doesn't work. Just tells you that "A technical problem has occurred", and to try later It's been doint that for at least all of this week. And of course, the phone # the IRS list to call to request it has also not been answered for at least the same amount of time.
