what yall need to do is BOYCOTT this freaking company and stick to your guns when it comes to never using them again. They had the choice to accept the payments and route them to the correct accounts (because that is what they did with our refunds) but they chose to reject them. they chose to do this probably because they weren't getting a cut to do the leg work. boycott this company and any other tax prep company that did this to their customers. I was relying on that money to feed my kids. then they tell us to just wait. ohhhh it must be nice for the CEOs of this company to sit in their lavish mansions and have money in the bank but for us who live paycheck to paycheck it isnt easy when we are being bent over and screwed by these worthless people and then just told to wait, oh sorry about that. even the message santa barbara bank put on their website was a **bleep**ing joke. they werent getting money to do the leg work so they decided to screw us all. even if the system was set up to take fees they could have taken the fees and then refunded them. we would be a lot happier having a portion and waiting on the fees to be refunded than nothing at all!! BOYCOTTTTTTTTTTTTT!!!!!!
