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After you file
*UPDATE* I am one of several people who filed 2019 with turbo tax and got the turbo card. I checked with irs after no deposit yesterday and it said I was eligible, but more info was needed. I entered the info twice and it said it didn't match what they had on file and locked me out for 24 hours.
**As of this morning I went into this with a little more knowledge and was able to successfully update my direct deposit information. You must enter your AGI & FEDERAL TAX REFUND amount (not your total refund amount) <that was my error>. Also be sure to click each little ? Next to each question to be 100% sure what they are requesting and how to find that info. Hope this helps some of you.
‎April 16, 2020
11:11 AM