I just spoke with a TurboTax Specialist. she was able to tell me that the IRS did not have DD info for me even though my refund was DD to my TurboTax card... Go into the chat on your Intuit profile and keep saying u need to speak to a person... I am now waiting for a paper check that will be issued by the first week of May. Because I too, can not access my info on the WHERES MY PAYMENT TOOL...
