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After you file
@Oervas85 Once your tax return is accepted by the government, you cannot change your refund method. If your direct deposit funds are rejected because of a closed account, you will be mailed a refund check.
@Sexymamas808 You will need to contact phone support for the Turbo Visa Debit Card and confirm that your correct address is on file. At this time you can also order a new card. Go here for steps to reach a live representative when you call.
@Mdonald123 When you file your tax return, you will need to choose the Turbo Visa Debit Card as your refund method. Once you've filed and your return is accepted, you cannot go back and change your refund method.
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‎April 16, 2020
8:40 AM