@Miyahsmamma17 wrote:
How do you request a new card that I never received when it wants the card number? How would I have the card number if I never received the card! Please tell me!!!
I assume you are asking about the Turbo Visa Debit Card. The phone number you likely have or can be found here:
https://turbodebitcard.intuit.com/contact-us
Don't respond when it asks for the 16-digit card or your SSN. Keep listening for more options. See the steps below:
When you reach their automated system, it will ask for your 16-digit card number. Obviously, you won't know it, so instead it will ask for SSN. But do not enter the SSN at that point. Keep listening, and it will give more options. One of the options will be "to report a card as lost, stolen, or never received." Choose that.
Then you'll get a new menu. Listen for an option "to report as never received" and choose that. Then follow the prompts.
