After you file

I filled both 2018 and 2019 with tt and i have a turbotax card still nothing and when i went on the irs website it told me to enter my bank info i did for the turbo card it told me it didn't match their records then i tried to enter info for another card and it told me it didn't match their records then locked me out of the website for 24 hours im soo stressed this is absolutely crazy