You will have to contact Turbo Visa Debit Card if you have no card number at all. Go directly to IRS: Economic Impact Payment Get My Payment Resource to update your details.
Regarding the Turbo Visa Debit Card, see the resources below for what to do to get access:
- If you have registered your card and know your login credentials, request a replacement card by signing in to your Turbo Visa Debit Card account using this link: Report a Lost or Stolen Turbo Debit Card
- If you don’t know your account login information, call 888-285-4169 for assistance.
You will not be charged for a replacement card or check; standard fees will be waived or refunded to you.
Due to unprecedented traffic you may experience some delays on the site or phone line. We know everyone is anxious to get their stimulus money and we appreciate your patience.
For additional questions, including how to receive a check, Turbo Visa Debit Card site: Turbo Card Stimulus Check.
In the meantime, you can visit the following links for the most recent updates:
IRS: Economic Impact Payment Information Center
IRS Coronavirus Tax Relief
TurboTax Corona Virus Tax Center Updates
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