After you file

Ive seen post where people are getting an Email saying that the money was deposited into their turbo card, I was logged out all day yesterday and when I checked this morning I had nothing in my card.  I checked on the IRS website and it said they needed my bank info..(on my taxes I got the return with my turbo card ) I put in the turbo card account info and entered it and got an error message from the IRS.  I’m so disappointed in turbo tax.  I’m never using the service again...and I pay the premium price to have everything I need this is ridiculous.