@kathrynthegreat1
To elaborate, when you file your taxes through Turbo Tax and choose to receive an RAL and/or have your taxes deducted from your refund, you sign a bunch of other forms; THOSE forms authorize them to send additional paperwork to the IRS with a "temporary" routing/account number that your refund is sent to, so that Santa Barbara Tax (who, btw, is owned by GreenDot, the same company that administers the Turbo Card) can withdraw the amount you owe and then forward the money to your Turbo Card. While technically the correct account/routing # ARE on your 1040, they aren't recorded in any fashion in the IRS refund system (other than in your 1040 record), since Santa Barbara's account # was used (and you definitely wouldn't want your stimulus sent there). Therefore, the IRS doesn't have your information on file.
You can certainly still receive your stimulus on the Turbo Card - same as you can use it to receive a payroll deposit or any other direct deposit - but you have to manually add the routing and account # for your Turbo Card into the IRS system on their "Get My Payment" page. Presumably everyone who does so will be in the next "wave" of direct deposits. It sucks, but there isn't much that can be done about it at this point.
