After you file

Yup same thing here 

Trying to get a card that I never received re-sent because IRS deposited money to that account. I have the 12 digit account number and routing number but not the 16 digit card number. 

Can't get through even to the automated system as it just hangs up after a message about how diligently there working on issues. 

TurboTax has lost a long time customer. I will never use Turbotax again after this fiasco.