CassLO
Intuit Alumni

After you file

This is the information the IRS has posted:

If you filed a return

"You don’t need to take any action. Please do not call us until 60 days after the notice date and only if you haven't received your refund or heard from us by then."

 

Because their phone lines are not open right now (IRS Operations During COVID-19: Mission-critical functions continue) You will need to call once they reopen, unless your return is processed by then.

Please see the contact information below:

How do I contact the Internal Revenue Service (IRS)?

Note: 

You will need to follow the prompts in order to speak to an IRS agent. There is a high call volume this time of year.

When calling the IRS do NOT choose Option 1.   

Choose Option 2 after you choose the language.   

Then Press 1    

Then Press 3   

Then Press 2, it will then transfer you to an agent.  

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