@TurboTax @Greendotbank @IRS @SantaClause @AllAttorneysEverywhere
I paid ~$120 to self-file using Turbo Tax. I didn't sign up for any extra features beyond what was required to file the return & claim the applicable credits, etc. I could have paid an accountant to do my taxes for that much, I know that now. By the time I had finished the return I reasoned I might as well just accept the fee since it's already done.
And here I am in this predicament. I have not received my IRS stimulus deposit. And I have been unable to log into my Turbo debit card account for 2-3 days.
While attempting to log in today @ the Turbo debit card site, it says "Your information did not match an account on file. Please try again." This makes me very nervous! I used this card just a few days ago. I can't think of any reason why the account is closed. I surely hope it's not.
Do I still have an account w/this bank? If I do, will the IRS deposit will bounce back again it did already without any official explanation? I can't get through on their CS line & the responsible parties aren't making any clear or concise statements on this issue, that I'm aware of anyway.
I am starting to think I made a very big mistake re-entering the turbo card DD information from my 1040 into the IRS portal. I have a family of 5 to provide for. I needed the money fast b/c it's been delayed already and they advertise "ASAP™ Direct Deposit. "
I suppose I'll just have to wait for the IRS's to set a new deposit date, as their site says, and hope the money will end up in the account sometime in the near future. If I wager on the outcome based on my experience up to this point I'd say the IRS will wait another week to attempt the deposit again and it mysteriously won't show up into the account which I mysteriously seem to no longer have access to, which even more mysteriously no longer seems to exist. And when I have to do the leg-work to find answers - even though I'm not being paid to do it and the agents who are can't give me any - they'll remain shrouded in mystery just like the location of stimulus deposit.
I don't like to be cynical, but I'm sure it seems like I that even though I'm merely listing events as they've transpired up to this point.
This organization has a fiduciary duty to all of it's customers and it seems to me it's not being taken very seriously.
