UPDATE:
The IRS Stimulus Portal is now OPEN! Please use the portal to update your direct deposit information, as TurboTax is NOT depositing checks onto their prepaid cards (specifically for those who got the refund advance). When I checked on the status of my stimulus payment, the IRS prompted me to add my direct deposit information, which I did. This indicates that TurboTax and their bank SBTPG had no plans on depositing my stimulus money onto that card. SBTPG has already stated on their website that they would NOT be handling stimulus payments anyway. Hope this helps guys. Now the REAL question is how long after we update our direct deposit information with the IRS will it take to actually receive the money? Hmm. Either way, TurboTax has lost me as a customer. Mostly everyone I know has their stimulus money by now, but not us CUSTOMERS who were conned into having our deposit put onto some prepaid card instead of into our bank accounts because we were desperate for our money. Nooow the TurboTax Card's website and phone system is down. Smh. Go figure! Poor customer service/support. Please do better in the following years TurboTax!
