Jim, when you said "As I said, I am not filing using TT this year do to exceptional complications.....yada yada", 1. WHY would you purchase something that you intended not to use?? OR, 2. you actually start using TT and THEN found out that it was too much to try and figure out what turbo tax was asking you to input??, OR, 3. did TT not have the correct questions and answers built into the program to use??
IF your situation is #3, then you "might have a very SLIM CHANCE" for a refund, but in the case of #1, if your container that TT came in is un-broken, you might have a right to take it back to SAM's CLUB for a refund, but in the case of ALL SOFTWARE, all most all come with the caveat that the product is NOT returnable if OPENED. Hope this helps you to understand why you might NOT get a refund.
