I received my Turbotax CD, loaded it and prepared and filed my taxes. Now I want to go beck in and review my tax returns but cannot get to them because when I try to open Turbotax is asked me for my activation code again. Why. We are in the process of renovating and have the whole house in a mess and I cannot find my CD package. Why should I have to re validate my copy of turbotax sine I have already loaded, verified and used it. It is ridiculous to have to do that every time I open the application.
I went on line to try to find out how to get it but your web site is one of the most confusing I have ever tried to use, and I have been in the Computer business for over forty years. I am thinking this will be the last year, (after using it for almost forty years) that I will be using it.
My Name is William Galloway, I have been an account holder for many years, and I would like to have my verification emailed to my registered email address.
