- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
After you file
I’m having the same issue. I filed on April 5th and within 24 hours I received an email confirming my tax return was accepted by both federal and state. Many people I know received their COVID-19 stimulus today. I did not. I checked the IRS tool and it said payment status not available. I then went to check to see what my refund status was and after downloading the app it said “Information does not match or not found”. I tried with both mine and my husband’s info. I also made sure I used, verbatim, the correct information listed on my tax return. I still keep getting the same error. I checked my states refund status site and it said my refund was processing and I filed together, so my federal taxes were definitely sent. When I spoke to someone earlier (I was so panicked, I called) they explained that the irs website and database was possibly backed up due to the Covid-19 stimulus and due to many people filing to ensure 2019 taxes would be used instead of 2018. My status also changed, going from single to married, so she stated this also might have be an issue. All I was told was “eventually”, but no time line or clear explanation this is happening. All I can say is I’m relieved that I’m not the only one experiencing this. Hopefully it will be addressed in the next few days either through here or publicly in some manner.