After you file

Did you check the irs website prior to seeing your deposit? Looking for some clarity.  Myself & 2 neighbors filed 2019 with TT, all 3 of us got advances & have our cars. The 2 neighbors both check irs & it said deposited into account # with the last 4 of their ssn. When I checked it said I was eligible, but more info was needed (bank info). I tried entering my normal bank account & it said it didn't match what was on file; I then used the bank information from my 2019 tax return and it again said it wasn't accurate & locked me out for 24 hours.