After you file

Its bullsh*t that we have paid the fees to use your service and you were all up for helping then but now that you dont get any money from us your phones suddenly dont work!!! And the site isnt working nor is the app and cant use the irs tool cuz it says checked too many times....where the f u c k is my money?? Why wont turbo tax respond to any of our comments and tell us THE TRUTH of wtf is going on!!