@Lesandra If the following is not working - Sign in to your account to see your balance history, track your spending, send money, pay bills, and more. Have you tried the app? You can click the link that applies to you for download: apple store or google play.
For further assistance, please click here for the TurboTax Visa Debit Card customer care phone number. When you call the number follow the steps below :
- Listen to the recording (you cannot skip it)
- Press 2 to continue using the automated system.
- The system will ask you to enter your 16 digit card number or if you don't know it, enter your social security number (do not enter either one of these)
- The system will then say " To report a card lost, stolen, or never received, Press 1", then press 1
- Press 2 for the option of " have not yet received your card".
- Next you will be prompted to enter your social security number, zip code, and birth date.
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