So I filed with Turbotax and got a refund advance, I checked the IRS site this morning and the account number they provided me with ended in the last four of my social and said my payment was deposited today. From my understanding that means it went to the refund advance account my taxes went to before they were released to my Turbocard. My question is what is what happens now will those funds be forwarded to me like my tax refund was or am I gonna be penalized for using your service that was supposed to make life easier not harder. What is happening to those of us who used refund advance and our money is being routed elsewhere? Because as of this morning even though the deposit was made my card is still empty. We are depending on that money and to continue to string us along with vague or incomplete answers is unacceptable. I mean most other tax services have figured out how to still provide their customers with their money will Turbotax do the same or will you allow your customers to suffer for filing with you in a time that is already stressful.
