Why can no one at TurboTax just answer the questions asked in a direct manner?
1) Is the 1040 downloadable in TurboTax the exact copy of the one the IRS received including line 21?
2) If the answer to #1 is yes, how does the IRS know to send the tax REFUND to SBTPG bank to have the fees taken out?
Im not asking any specific details that would require knowledge of my return or how it was filed, only questions about your software and what you send to the IRS.
These are simple questions. If you can’t answer something as simple as this I don’t know that I can feel confident using and recommending your software any longer.
