I still have not recieved my 2019 tax refund filed on 3/5/20 and accepted on 3/5/20. However, today I received a payment notice that turbo tax will debit $181.22 from my bank account by 5/8/20, even though they can't say why or how I can find out about my refund is "still processing". The letter also mentioned that they understood how COVID-19 may be affecting you, but make sure you pay us, even though we have no idea where your redfund is. So, I payed $181.22 for the premier tax service when I filed with turbo tax in March of 2020, and have been doing my taxes with turbo for years, yet you cannot provide me with any helpful information to where my refund is or what steps i need to take if a correction needs to be made. The only place you refer me to is back to www.irs.gov which is completely worthless. The IRS.gov asks for your ss#, your filing status, and amount to be refunded and then it just tells you your refund is still processing. I pay the premier tax service so I can get help for an issue like this. Obviously, that was a waiste of money. I won't be using turbo tax again and hope to leave as many reviews as I can, so others will not use your tax services either. I am not sure it will do much good, but maybe someone will read and choose not to use turbo tax for filing taxes. Nicely done Turbo Tax.
