I would like to know if I can change my direct deposit information for the stimulus check disbursement? I filed my 2019 taxes through Turbo Tax (the IRS accepted it) and listed Green Dot as my bank. That was on the 4th of April 2020. I have not heard from Green Dot regarding my card. And, when I go online to check to see if my stimulus check has arrived, sometimes I can get into the account to check--but most times I can't. When customer service is called I am not able to reach a LIVE person. If you don't have a card number from your card (which I have not received) the system will disconnect you. That's even when you have added your personal information to identify you. There is no other contact method for them outside of snail mail. It has been over the seven days alloted time to have received my card. I am really concerned because my department was laid off due to the Corvid 19 virus. And I have used my last of savings to pay rent. UI is not due until weeks out the UI division is saying (and it is way lessor than what I was making, way, way less). I feel helpless. Not knowing what to do. I'm open to good suggestions.
Thanks
