After you file

2days ayo I called a specialist and was told that the money would be wired to whatever info that was listed on the 10 40 DD now when I try to call for confirmation they tell me I need 30 $ to speak to a live agent ? This is the worst I have been treated as a long time member of any company . We are being showed just how little our business is valued . I WILL BE USING H&R BLOCK .**bleep** TURBOTAX.