Please contact customer support to investigate the issue. From the Turbo Debit Card website "In case of errors or questions about your account: use their Transaction Dispute Form, or write us at Turbo Card Customer Care, P.O. Box 5100, Pasadena, CA 91117 or call us at (888) 285-4169 as soon as you can if you think an error has occurred in your account."
Please refer to the link below for more information.
https://turbodebitcard.intuit.com/help-faq-s#disputetext
**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
