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After you file
I have the same issue, husband died and return rejected. Rejection message reads. IND-031-04 - The primary taxpayer's AGI or Self-select PIN from last year does not match IRS records. I confirmed the AGI from TurboTax prepared and IRS accept 2018 form. The AGI entered was correct. Is this like everyone is saying, a TurboTax problem, or is this something else. I don't feel like reentering my return onto another program such as Free Tax USA. If TurboTax can't provide another solution I will just print them off and mail them. TurboTax PLEASE give me an answer to fix this or I will go to a competitor next year.
‎April 13, 2020
6:31 PM
2,550 Views