After you file

SforrestLO,

 

Thank you for your reply.

 

However, i have my card.

 

But online i can not get past the 2 step verification bc i lost my old phone AND losing my phone ALSO makes me not be able to get into gmail.

 

So, i can not get the 2nd step verification code by phone OR by email, which leaves me locked out of online access.

 

If I could JUST get my phone number and/or email addr updated on the turbocard site i would be fine. ... But it is IM-possible :( Phew!!