[ Repost, not sure why this keeps getting deleted !! ]
Despite vague reassurances, unfortunately there are still no clear answers for those of us who chose "Pay With My Refund" with Santa Barbara TPG (SBTPG) acting as the intermediary using direct deposit into a bank account (not a card). These are my concerns:
* Even though your "real" bank account number appears in the direct deposit section, boxes 21(b) and 21(d) of the 1040 form you access via your TurboTax login, it does not necessarily mean that is the account info that was filed with the IRS.
* Your actual filing with the IRS probably have a routing/account number for SBTPG so they could receive your refund, deduct the TurboTax fees, and then transfer the adjusted amount to your declared actual bank account.
* If this is the case, it is possible that the IRS does not have your correct direct deposit information.
* The TurboTax online support staff appear to have not yet been given clear guidance on this and may be awaiting answers as well. (I would imagine this is also a topic of discussion in the private moderator forums.)
* SBTPG’s site has a stimulus page that’s been cited numerous times on this board, but as of now it does not directly address TurboTax customers: https://www.sbtpg.com/coronavirus-stimulus-payment-info/
* There is no information the IRS can provide that speaks to this scenario, it is really a question for Intuit and SBTPG to answer.
Hopefully, there is a mechanism in place between intermediaries like SBTPG and the IRS in which they provide the customer’s actual account number secondarily with the original filing in case it is needed for an occasion like this - or - SBTPG will receive our stimulus payments and route them in full right to our bank accounts, just as they did with our refunds.
I welcome any corrections or clarifications.
