Your AGI is apparently not in the IRS database for some reason. This will happen if you filed your tax return late in the year. If your correct AGI doesn't work, try using the number 0. That has often worked for others. If it is still rejected, try it one more time. If that doesn't work, you will have to print and mail your return.
Even though you may not be able to efile because of an IRS problem, you still used the TurboTax program to complete your tax return. You would have had the same problem with any other tax preparer.
