I'm sorry to hear that your refund is being held up, but it sounds like you have done all that you can do, and the next action is up to the IRS.
When the IRS sends you correspondence like the 12C letter, the best thing you can do is respond and send them what they want.
Unfortunately, it takes them awhile to process it.
You do not want to file an amended return in this situation, since they initiated the correspondence. An amended return at this point would slow things up further.
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