I need a phone number to reach a live person for turbo prepaid card.
I have to access my account to change my email address and phone number so I can verify a code to be able to use the turbo app or turbo online. I want to see detailed information for my prepaid card.
Yes I have called the number on the back of my card all week, only automated system has been available. You have to speak to an actual person to make changes like this to ur account.
No Green Dot cannot assist me. I called and was told No.
No turbo tax representatives cannot assist customers with thier turbo tax prepaid card account, Ive talked to 4 already. I keep asking for help and nothing.
- I will suggest this if Turbo Tax is going to provide customers with services like this prepaid card they should stand by their Products they offer, be more informative about thier products and provide better customer service regarding products...not tell a customer to call the green dot bank to figure it out. Ill never use turbo tax again.
