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After you file
If you see on the IRS Where’s My Federal Refund? the your refund has been sent it can take 1 to 5 business days for the financial institution to deposit fund into your account.
If you are referring to a TurboTax card, please see @DaraLO's instructions above on how to contact TurboTax customer care.
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April 10, 2020
7:26 PM