After you file

How is it that TurboTax has partnered with the IRS but completely forgot about their customers. How does TurboTax not know if people that used this freaking card will be able to get funds issued there. This should have been worked out the moment TurboTax knew funds would be deposited using direct deposit information on the tax return. A lot of people are right TurboTax is becoming less and less honest and upfront. Do better checks are been released and this mass majority of your customers have no clue what to do or how to ensure they will receive money and all your reps can do it keep posting the same bs robot answer. Where is a CEO or something no way this all the information yall got. Just tell the truth and be honest everyone that has that janky TurboTax card is going to have to wait on paper checks!