The same happened to me too. I'm on a student visa (F1) but TurboTax didn't ask any of that details. I fall into the ads of TurboTax being 100% thorough and accurate and paid for a Deluxe account and filed the return. During the process, the website never asked me if I'm a non-resident or my visa status. If they don't support it, that's the first question they should have asked the customer.
Now I see they don't do it, I tried Sprintax, but Sprintax can't do it either because I have 401k and an HSA plan contributed by my employer and asked me to contact a CPA.
Why did I pay for Turbotax?! I have been trying to talk to a customer service person for the last two weeks but they don't even call me back or accept calls.
