After you file

So let me get this straight! TurboTax has found a way to create a portal for non loyal TurboTax customers that are not filing taxes and are not using your turbo card to receive their money but yet you guys cannot figure out a way to help your loyal customers who filed through you guys and used the turbo card that you guys advertise for? So I am not going to receive my stimulus payment on my Turbo card is that correct? If so you guys have a lot of very upset customers who are telling everyone they know including themselves to never file through you again. If I do not receive my stimulus deposit on my Turbo card when other companies such as H&R Block and Jackson Hewitt are helping their customers and they have already started to receive them I will never use TurboTax again! This is beyond ridiculous this is a worldwide pandemic and you guys should be doing everything in your power to make sure that the people who used your services do not have to worry about where we are going to get our stimulus relief check!