After you file

Why do you guys answer with the same generic message.  Every time someone ask a question. word for word you guys say the same things.    We are freaking running out of tim .   The direct deposit are going out any day no .   So have you heard anything regarding the prepaid card.   All the website says.   No need to do anything if we filed our taxes already. and funds will be direct deposit that way.   If you have file taxes yet we will go off 201 . Etc..   I cant see how a million if not billion dollar company that works directly with the irs to handle certain tax things cant give us a answer about the turn o tax card and direct deposit