After you file

@mrkprrt23 - that is what makes this issue so confusing for everyone.  there are multiple paths with different players 

 

1) if you received an advance loan (which is what i think you are describing), it did not go through SBPTG from the searching I did. 

2) if you wanted the TT fees  withheld from your refund THAT is when it went through TPG

 

either way I suspect the card you have in hand is issued by Greendot Bank (look closely at the back of the card) as they are a Bank and SBPTG is a non-bank subsidiary of Greendot